3 Reasons why your Employees shouldn’t record your Phone Prompts
Recording your phone prompts ‘in house’ may be a cheap option but as a ‘first impression’ is that the image your business wants to convey?
Here’s a few reasons why…
- Brand Image – does the quality and style of an employee’s recording undervalue your Company image. Depending on the size of your company and the volume of calls it’s likely your caller will speak with the employee that recorded your prompts; does that create an agreeable image?
- Turnover of Staff – whilst it’s cheap and quick to get an employee to record your phone prompts what happens if they are no longer around? A different voice amongst your existing voice prompts would sound odd, or perhaps you’d be happy to re-record the whole thing? Consider also Seasonal or Custom prompts that may need to be incorporated. And these will crop up from time to time.
- Make an Impression – having your IVR or Phone Prompts recorded with professional quality is cost-effective, straightforward and usually quicker than doing them yourself. Make the most of callers being OnHold with Marketing Messages.
I record IVR / Phone prompts and Message on Hold for all types of businesses every day. You have an impressive new Phone System, now impress your callers with a professional greeting.
When your potential customers call, does your phone system sound like everyone else’s? Or do they know they’ve called YOU because your phone system is unique and interesting? Let me be the voice of your company phone system….
A few musings…
Why your employees shouldn’t record your company messages
What do I need to do voiceovers at home?